EXO's Lay 'STEP' Concert in Jakarta Officially Canceled, Promoter Announces Refund

Unpleasant news came from one of the solo singers, as well as a member of the boy group EXO, Lay. Lay Zhang reportedly failed to greet his fans in Jakarta later this month, after his solo concert schedule was cancelled. 

Quoting from the X iMe Indonesia social media account, on Sunday June 16, 2024, Lay Zhang is scheduled to hold a solo concert entitled 'Lay Zhang World Tour Grandline 4: STEP 2024 Jakarta' on June 29, 2024. Located at ICE BSD Hall 5 . 

However, due to impossible circumstances, the promoter was forced to cancel the concert. As well as announcing ticket refunds to fans. "Due to unforeseen circumstances, the Lay Zhang World Tour Grandline 4: Step 2024 Jakarta' at ICE BSD Hall 5 which was scheduled for June 29, 2024 has unfortunately had to be cancelled," said the promoter.

"For all fans who have purchased tickets, refunds will only be available via the tiket.com platform, by filling in the e-refund form which will be sent to your email," he added. In its announcement, the promoter further explained that Tiket.com will send refund emails starting June 18, 2024 via email blast. 

And the refund application will only be valid within 14 days. Refunds cannot be processed if ticket holders submit applications outside the specified date. For further information, please contact Tiket.com Customer Care, via the website cs@tiket.com or contact the Call Center at +6280410087.

"We apologize for the inconvenience caused and thank everyone for everyone's understanding," concluded iMe Indonesia. A number of fans speculated that the cancellation of this concert occurred because Lay's health condition was not possible, and his recent schedule which was too busy was also taken into consideration. 

Lay was recently reported to have fainted while preparing for his solo concert in Seoul. On the other hand, fans who have been waiting a long time for Lay Zhang's arrival to Indonesia really regret the cancellation of their idol's solo concert. They hope that Lay will return to visit Indonesia in the future and greet their fans directly.